Digital Assurance Case Studies
Case studies from a top global insurance & asset management company with over £1 trillion in assets and others.
Ensuring near-zero downtime for Cloud-based website
Challenge
Our client is an insurance facilitator in the US providing online sales of policies and wanted to build a new platform with end-to-end quoting and buying. The website needed to offer hassle-free policies without any medical examinations by answering key health questions on their web page. In addition the client also wanted to leverage the benefits of cloud services such as scalability, reduced infrastructure cost, and increased device/platform coverage.
Solution
We envisaged multiple combinations of the end customer scenarios and validated third-party components like payment gateway and digital signature independently. The testing team engaged with the business team to draft the business requirements and swim lane diagram to explain the end-to-end process.
Outcome
A robust cloud-based website was hosted, supporting multi-devices with near-zero downtime.
API Testing to ensure application performance for an Insurance client
Challenge
The client is an insurance giant in UK and wanted to track the application status online, eradicating the manual process of submission by post and seeking the application status either by phone or email. The client wanted a secure application to track the progress of new applications of retirement products, thus reducing the number of phone calls to head office. The mapping rules were large and complex, and the development was in an Agile project, Apart from constantly evolving specifications like changes in mapping rules, one of the many other challenges was that the solution was developed in a multi-vendor environment
Solution
Web services were used to fetch data from multiple sources and apply transformation and load to lookups and the second one to send the response in JSON format on request from the web page API testing using SOAP UI was performed. The JSON files as per the client-provided structure were generated for every mapping condition, helping identify issues before moving to higher environments.
Outcome
The web services were hosted successfully in the production environment with minimum defects and without performance challenges.